1. Introduction
Upliftr ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.
Please read this privacy policy carefully. By using Upliftr, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect the following types of information:
Account Information
- Sign In with Apple: We use Apple's secure authentication. We receive a unique identifier and, if you choose to share it, your email address and name.
- Profile Data: Display name, age (optional), and avatar preferences you choose to provide.
Health and Recovery Data
- Streak Information: Your current streak, longest streak, and streak history.
- Daily Check-ins: Records of your daily progress check-ins.
- Relapse Events: If you choose to log them, including optional context such as triggers, mood, and time of day.
- Mood Entries: Mood logs including mood type, categories, and optional notes.
- Pledges: Commitment records you create.
Community Data
- Posts and Comments: Content you share in the community forum.
- Chat Messages: Messages sent in community chat.
- Interactions: Likes, upvotes, and friend connections.
- Feedback: Any feedback or feature requests you submit.
AI Therapist Data
- Conversations: Messages exchanged with our AI companion, Miles, to provide contextual support.
- Usage Data: Credit usage and request frequency for rate limiting purposes.
Technical Data
- Push Notifications: Device tokens for sending notifications (if you enable them).
- Device Information: App version and platform for troubleshooting.
3. How We Use Your Information
We use your information to:
- Provide, maintain, and improve the app's functionality
- Track your progress and display your streaks and statistics
- Enable community features (posts, comments, chat, friends)
- Provide AI-powered support through our AI companion
- Send push notifications (if enabled)
- Respond to your feedback and support requests
- Ensure fair usage through rate limiting
4. Third-Party Services
We use the following third-party services that may collect and process your data:
Firebase (Google)
- Firebase Authentication: Securely manages Sign In with Apple
- Cloud Firestore: Stores your profile, posts, and app data
- Cloud Storage: Stores profile images
- Cloud Functions: Processes server-side operations
- Cloud Messaging: Delivers push notifications
Firebase is operated by Google. For more information, see Firebase Privacy Policy.
OpenAI
Our AI companion, Miles, is powered by OpenAI's technology. Conversations are processed through our secure servers (Firebase Cloud Functions) - your data is never sent directly from your device to OpenAI. For more information, see OpenAI Privacy Policy.
Apple
Sign In with Apple is used for authentication. Apple provides a secure, privacy-focused way to sign in without exposing your email address. See Apple Privacy Policy.
5. Data Sharing
We do not sell your personal data. Your data is shared only as follows:
- Community Content: Posts, comments, and your public profile are visible to other authenticated users.
- Private Data: Your recovery data (streaks, check-ins, relapse events, mood entries) is private and only accessible by you.
- Service Providers: We share data with Firebase and OpenAI as described above to provide app functionality.
- Legal Requirements: We may disclose data if required by law or to protect our rights.
6. Data Retention
We retain your data as follows:
- Account Data: Retained until you delete your account.
- Recovery Data: Retained until you delete individual entries or your account.
- Community Content: Retained until you delete the content or your account.
- AI Conversations: Retained during your session for context; usage logs retained for rate limiting.
7. Your Rights and Choices
You have the following rights regarding your data:
- Access: View your data within the app.
- Delete: Delete individual entries (check-ins, relapses, mood entries, messages) at any time.
- Account Deletion: Delete your entire account and associated data from Settings > Delete Account.
- Notifications: Enable or disable push notifications in your device settings.
- Email: Contact us to request a copy of your data or ask questions about your data.
8. Data Security
We implement security measures to protect your data:
- Sign In with Apple for secure authentication (no passwords stored)
- Firebase Security Rules restrict access to your private data
- HTTPS encryption for all data transmission
- API keys stored securely on servers (never in the app)
While we strive to protect your data, no method of transmission or storage is 100% secure. Please use the app responsibly.
9. Children's Privacy
Upliftr is not intended for children under 17 years of age. We do not knowingly collect personal information from children under 17. If you believe we have collected information from a child, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy in the app or on our website. Your continued use of the app after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or your data, please contact us:
Email: upliftr@proton.me